Returns & Exchanges

We offer 24/7 Customer Support for all of our customers. Your happiness and satisfaction are our top priority.

You can reach a member of our team through the CONTACT US FORM or by emailing us at support@luxeryn.com.

Cancellation Policy

You have 24 hours after placing an order to request a cancellation before the order is dispatched. Once the order has been dispatched, you will need to follow our regular returns policy.

Returns Policy

You have 15 days after receiving your order to request a return for a potential refund or store credit by contacting our customer support team. Please reach out to us before sending your order back.

Please allow 5-10 business days for your refund to be fully processed by your financial institution.

Exchange Policy

We offer FREE exchanges in the form of store credit for issues related to sizing. Please contact our customer support team to process an exchange.